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General Terms and Conditions & Customer Information

By Calling +39 0541 081355 or Mobile +39 340 1144144 communicate the information necessary to be able to send the ordered products.

Sending e-mail to service@micelimoto.com with complete personal data of address and phone number. Complete with the make, model and year of the motorcycle. (See example)

Payment methods
By Bank transfer made out to Elio Miceli.
- Banca Popolare dell'Emilia Romagna: IBAN: IT29J0538767710000002074274
By Bank transfer abroad made out to Elio Miceli.
- Banca Popolare dell'Emilia Romagna - Via Roma, 52 - 47814 Bellaria RN - Italy
- IBAN: IT29J0538767710000002074274 - BIC (SWIFT Code): BPMOIT22XXX
Important bank transfers: bank charges on payments made from non-EU countries
(example Switzerland) they will have to be entirely borne by the buyer.
With PayPal payment via the secure connection SSL for secure shopping.
- To the refund of the cancelled order paid with PayPal, the costs for the management of the payment will be retained.
With Poste Pay you reload the Poste Pay card in the name of the owner of the company.
Credit Cards with the Visa/Mastercard and Maestro via SSL connection.

Price list
The price of Miceli Moto® Special Supports items and the cost of shipping are inclusive of 22% VAT.

Availability of products
Being manufacturers, items are almost always available, except in rare cases in the stock phase of production.
Availability or any delays will be communicated by email as soon as the order is received.

Shipping cost
The cost of shipping varies due to the relationship between weight/volume of individual products.
(Verify the cost by entering the items you wish to purchase and the place of delivery in the cart.)
- The initial cost of standard shipping to Italy, including the major islands is €8,98 Vat excl.
- The initial cost of insured shipping to Italy, including the major islands is € 8,98 + 2,46 Vat excl.

Delivery and shipping conditions
Ordered products will be shipped to the address indicated in the order, by courier SDA Express (standard).
With Bank Transfer, Poste Pay, Banco Posta, PayPal and Debit Card, payment is in advance.
Note: the goods will be shipped only after payment is made.
Important! Shipments standard are not insured, so goods travel at the customer's own risk.
(In case of loss or damage of the goods, the refund will be one euro per kilo on the weight of the shipment).
- See summary regulation of reimbursement in case of loss of insured shipments.
- See full regulation of reimbursement in case of loss shipments. (pdf)

At delivery of products check!
- That the packaging is intact and not tampered with or damaged by accidental impact.
- The damaged packaging goes signaled at the courier with the scrutiny of verification.
- Check the ordered goods with the receipt attached to the outside of the box.
- Accept the goods with the damaged packaging or opened without having signaled at the carrier (with the scrutiny of verification) compromises the warranty!

Warranty Products / Return Policy
The products are guaranteed for 2 years from the date of delivery, by imperfect material or manufacturing defect. Any faults must be communicated by the customer within 10 days of receipt of goods. In any case, the shipping costs will be charged to the customer. Pursuant of the ART.52 Decree n21 of 21 February 2014, the customer qualified as consumer if you dissatisfied with the product, has the right to cancel the contract and return the goods within 14 working days of receipt. The customer may notify the company Miceli Moto this right by fax or registered mail. Is rule binding that the returned products have not been used, modified and damaged by the purchaser or third parties. The delivered goods must be intact. Received the returned goods and checked the integrity you will credit the customer the cost of returned products, holding back details where necessary, the amount of postage that are always charged to the customer.
Please Note: Used goods "cannot be returned" because they are used goods.

Modification of the stands
The editing also partial of the articles, it prejudge the right to Warranty. Improper use of the stands and related accessories, with any damage caused to property or persons, can not be attributed in any way to Miceli Moto® Special Supports.

Return for shipment not-conform
For non-compliant orders, return the products with ordinary parcel with the Italian Post. The shipping cost supported by you will be returned to you in over time due, however within 30 days. Unauthorized or cash on delivery parcels will be rejected to sender.

Missed delivery
After two attempts and the non-delivery by the courier due to the absence of the recipient buyer), the package will be returned to the Miceli Moto® company. For the new delivery of the order, the additional costs are always paid by the buyer. Situation that excludes the Miceli Moto® from liability.

Rejection of the goods
By choosing to reject the goods, for the application of the right of withdrawal or for any other reason, the shipping costs are always paid by the buyer.

Processing of personal data
The personal data supplied to us will be treated lawfully, taking the necessary measures to ensure the utmost confidentiality. ART.10 Law n675/96 the data you provide in the online order forms will only be communicated to the persons closely connected with the execution of your orders (internal staff, banks or couriers). At any time you can contact the company Miceli Moto for to assert their rights as provided the article 13 Law n675/96.

Data inserted in the order
The firm Miceli Moto, in the impossibility of verifying the data provided in the order, refers exclusively to these. Whereby Miceli Moto is not responsible for any problems.

Production
With the new motorcycle models, the need arises to make or modify items with different technical characteristics from the previous ones. The Miceli Moto company without the obligation of any notice, will make technical changes to its production.

Jurisdiction
Any dispute between the parties, is competent the Court of the place of residence or domicile of the customer ART.1 Legislative Decree 185/99, if located in Italian territory.